Terms of service.
Cancellations and Late Policies:
I must provide at least 24 hours’ notice to cancel or reschedule an appointment.
Cancellations within 24 hours will be charged 50% of the scheduled service fee.
No-shows will be charged 100% of the service fee.
If I arrive late, my session may be shortened to avoid overlapping with other clients, and I will be charged the full session rate.
Membership Terms & Conditions
Billing & Payments
Your membership is billed monthly on the same date you joined.
A valid card on file is required.
Memberships renew automatically each month until canceled.
Gift certificates and memberships are charged at the time of purchase.
Rollover Sessions
Unused sessions roll over for up to 2 months and expire afterward.
If your membership is canceled or expires, all unused sessions are forfeited.
Scheduling & Session Use
Membership credits may be used for any 60-, 90-, or 120-minute session included in your plan.
Members receive priority scheduling, but availability is not guaranteed.
Memberships cannot be shared or transferred to another person.
Cancellations & Rescheduling
To avoid fees, please reschedule or cancel at least 24 hours in advance.
Late cancellations will be charged 50% of the membership session rate.
No-shows are charged 100% of the membership session rate.
If you arrive late, the session may be shortened to avoid overlap with other clients.
Pausing or Canceling Your Membership
You may cancel at any time with 30 days’ notice.
Any upcoming scheduled payment within the 30-day window will still process.
Rollover sessions remain active during a pause.
Rate Changes
If session rates increase, membership rates may also adjust.
You will receive at least 30 days’ notice before any rate change.
You may cancel your membership prior to the updated pricing taking effect.
Non-Refundable
Membership payments are non-refundable once processed.
•• Memberships and credits cannot be resold, transferred, or gifted.
Consent for Treatment:
I acknowledge that the massage therapist does not diagnose illness, disease, or any physical or mental condition, and does not prescribe medical treatment or perform spinal manipulations.
I understand that massage therapy may involve certain risks, including soreness, bruising, or temporary discomfort.
If symptoms persist or worsen beyond a normal period of recovery, I agree to consult my physician or a qualified healthcare provider.
I affirm that I have informed the therapist of all known medical conditions, injuries, and medications, and I agree to update the therapist with any changes before each session.
I understand that any illicit or sexually suggestive remarks or advances made by me will result in immediate termination of the session, and I will be responsible for full payment of the scheduled appointment.
I understand that all required areas will remain properly draped at all times in accordance with Texas law.
If I have a complaint, I may contact the:
Texas Department of Licensing and Regulation:
920 Colorado St., Austin, TX 78701
(512) 463-6599